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If you receive damaged or defective products, promptly contact us for return or replacement at no extra cost to you.
To ensure your shopping experience is satisfactory, we’ve implemented a claims policy to address issues like damaged or missing items promptly and fairly.
If you received a defective/damaged product due to delivery issue, please contact us immediately within 24 hours of receiving the product on What’s Apps ( +8801685934113) or call us (+8801685934113), we will be happy to help you resolve the issue.
To ensure accuracy and expedite resolutions, we require an unboxing video for all claims.
Upon receiving your claim and video, our team will promptly review and offer a suitable resolution, such as replacement or refund.
We only accept refund if anything goes wrong. And it’s exceptionally rare with us. Each Refund request is processed by mutual communication with us via Phone call Only.
For all customer service enquiries, please contact: +8801685934113 (What’s Apps)
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